Professional
Standards
Company Advantage:
From our research, over 90% of all house cleaning companies in the industry will offer a basic training period to all new hires. This may include
anything from proper use of house cleaning solutions and tools, to work techniques to maximize
efficiency. The new associates that learn the material and work according to the
procedures taught, will be kept as part of the team and are given follow up training and reviews on a regular basis until they are fully trained cleaning associates. So if you are lucky enough to
be assigned a team that has the correct training and experience through a company,
then you’ll probably be a happy customer for a while. The problem arises when one or
more new cleaners without enough understanding of the basic procedures are
assigned to take the lead over a number of houses. This situation will likely
lead to substandard service and unhappy customers.
If you're lucky enough to find and hire a private house cleaner,
that not only has been trained on the many proper house cleaning procedures, but also has
the proven experience, then you might be on the winning side. However, if the
person lacks the proper cleaning training, either from an established company such as Elegant Empire or a qualified mentor,
you will probably end up cleaning after the service each time or even training
them yourself.
The bottom line is, if you hire a company be sure to request
an experienced team. If you hire a private house cleaner, go through the steps to
determine what level of training and experience the person has. Ask for references and reviews from current or previous clients. Unfortunately,
checking out reviews for private people or companies is unreliable at best.
There are a number of reasons for this and we’ll just touch on a few. Many well
know social and review sites have trouble sorting out “real” reviews from fake
ones. This applies to both “fake” positive and negative reviews, as well as “real”
positive or negative reviews. The other issue is dealing with the small percentage of
clients that are NEVER satisfied. A company or private employee might have 100
satisfied clients, and it will take just that one special snow flake client to
put into question the workmanship of the entire company or the employee. From our experience, the chance of getting a higher quality house cleaning service comes from an established business vs a private house cleaner or maid, unless the person meets very specific criteria.
- Elegant Empire-
